We are offering free/paid trial to anyone who is interested in our services.
We insists you to take a trial once before subscribing to our product.
Refund/Cancellation will be entertained only in the following cases:
- Our Software becomes non-functional due to our product update.
- If Data Feed not working continuously for more than 48 hours.
Refund/Cancellation will not be entertained on the following cases:
- If the service is unavailable due to continuous Power Failure/Internet (ISP)/Server issues & issues that are beyond MegaCharts’ control.
- Telecom Service Provider’s (ISP) Problems.
- If product becomes non-functional due to OS Update, .NET Framework issues, Conflicts arising due to other product installations.
- If product performs poorer due to Insufficient Hardware resources.
- Client unable to make use of the service due to any reasons.
- Issues arising due to FIREWALL or PROXY settings blocking IPs/Domain.